We Love Customer Feedback

We love getting feedback like this from our customers and just wanted to share it!


I wanted to take the time to thank you for helping me produce beautiful marketing materials for the Final Curtain Call concert at Wirt-Emerson. I attended the event on Saturday evening…

Positive Feedback - Providing the WOW Factor

We're always looking to provide the "wow" factor for our clients - we want our products to exceed expectations and make a good impression. We have a lot of faith in our work, but it's always nice to hear from our clients that we're doing well. That's why, this week, we were delighted to get this message from Pregis, a client of ours:

Spreading the Word on One Step Printing

We received this feedback from Sande, owner of FirstLight HomeCare in NE McHenry County, IL:

"Wanted to let you know the those paddle balls were a HUGE hit – it was perfect for the audience.  I went through all 500 of them!!!  By 2:00 – it was supposed to go until 4:00…  Nicely done!  I also will be sending your information to one of my associates who wanted…

Positive Feedback - A Sign of a Job Well Done!

We were sent this feedback from Sarah, Deputy Director at Bourbonnais Township Park District:

"We have received a lot of great comments on our last brochure and people LOVE the timeline. It really looks great! Thank you!"

Thanks, Sarah and Bourbonnais Township Park District for sharing this great feedback! We love hearing comments like this from loyal customers.

Back to School With One Step

Back to school season is an exciting and busy time for so many of us - kids, parents, and teachers alike. Any parent or teacher will tell you that keeping track of assignments, projects, and practices during the school year can be a real challenge.

Here at One Step, we were happy to help by providing calendars for schools in our communities. We're happy…

Support of Quad Cities Air Show

One Step loves to support events and causes! The Quad Cities Air Show is a beloved local event, and we were proud to take 200 of our customers here to show our appreciation for their continued support. Afterwards, we received the following message from Michael N.

"My wife and I would like to thank you for your support of the 2016 Quad Cities Air Show. We thoroughly enjoyed the weekend. As…

Customer Service and Support - A Top Priority!

We received this thank you note from Sarah of Shaw Electric:

"Bob, Thank you for donating towards my fundraiser. I greatly appreciate your generosity and support. Also, thank you for your great customer service. You are so easy to work with and everything always turns out great!" - Sarah Shaw

A big thanks to Sarah for sharing that message, and we take pride in providing excellent…

Specialty Products

We recently printed a batch of construction pencils for Bush Construction. After delivery, One Step received this awesome thank you from Erica of Bush Construction.

"Thanks so much. They turned out great and the guys are going to love them!"

We appreciate this note, Erica! One Step can print all sorts of specialty products; contact us for details!

Speedy Service

Teresa, we appreciate you reaching out to us about our fast turnaround! This is something we are very proud of and we know our clients love this service.

Teresa says,

"Barbara! Thank you so very much for the speedy service! You are a life-saver! I appreciate it more than you know! Have a very Happy Holiday and great New Year! TERESA"

Choosing One Step

Chris A. emailed us with the following:

"Your company has been great, Brian. In my networking efforts locally, I have been inundated with meeting marketing companies that offer similar services. As far as I'm concerned, I'd like to continue to use One Step."

Thanks, Chris! We appreciate your kind words about One Step and we are always striving to make our customers' experiences awesome.